Frequently Asked Questions
- What do you offer?
PapersGram.com is a leading writings service provider the delivers professional academic assistants for students of different grade levels. We introduce a team of devoted and creative writers able to deal with different tasks in spite of their complexity and deadlines. We bring affordable writes and high-quality writing help to one place.
- Can I count on confidentiality?
You certainly can! Here at PapersGram.com, we follow our strict confidential policy providing our customers 100% anonymity. We do not require any personal information when using our services. You are free to indicate a moniker when completing the registration process. We do not provide your contact information to any of the third parties.
- What about my payment data?
PapersGram.com is among the most trustworthy and reliable writing service providers. We never deal with suspicious services or any third parties to prevent our customers from frauds and cheating. All you financial data is 100% secured. We use only proven payment methods including VISA/MasterCard debit and credit cards in addition to PayPal.
- What factors influence the price?
Our mission is to provide a combination of high quality services at reasonable rates. For this reason, we proceed with an in-depth market research and monitoring to identify actual prices in the niche. The idea is to make our rates as competitive as possible. You should also consider the fact that we cooperate with professional and certified writers in addition to qualified and caring support team representatives. However, we are never aimed at overpricing our services, as we have a clear understanding of how hard it may be for some students to handle their financial abilities and plan the budget.
- Who writes your papers?
Our pool of experts includes only native speaking writers, editors and proofreaders. They need to provide real certificates and diplomas before joining our team. In addition, we ask them to take additional exams established by our experts to ensure great writing skills and deep knowledge in various fields.
- Are your papers plagiarism-free?
They certainly are. You may be 100% sure that you get plagiarism-free papers written from scratch. We never deal with prewritten content, samples or templates. Every academic work is written from scratch and 100% original. Our professionals use special tools and service to detect and eliminate any signs of plagiarism.
- When will I receive a completed paper?
We guarantee on time delivery in spite of how tight the deadline is. You may opt for our services even if you need to provide a high quality paper by tomorrow. Our company offers a superior option letting you place a 1-day order. Your paper will be delivered within 24 hours without any delays. To save time, make sure you attach all necessary instructions and additional requirements to let our writers complete their work without any corrections and delays.
- Do you have any refund guarantees?
Whenever you are not satisfied with the quality of your paper, you can opt for an unlimited number of free revisions. We will proceed with any corrections and updates unless you are totally pleased with the result. If not, we guarantee a full refund to our every customer.
- What are the ways to provide writer with any additional materials?
Once you have placed your order, you may benefit from a personal page featuring all necessary tools and options to manage your order or contact our customer support team. Here you are free to upload any additional materials and instructions or use email to provide them in the attached file.
- How will I get a completed paper?
As soon as your writer is ready, he will submit a completed paper and send it via email. At the same time, you can download it right from your personal order page as well as track the history of all orders you’ve made.
- What if you are unable to provide my paper by the deadline?
In case we miss the deadline, use all possible communication tools to contact our support team including your personal page, email or live chat. Our specialists will review the order and identify the reason we have missed the deadline. On the other hand, we recommend keeping in touch with your writer to track the progress of your order in real time. Do not forget to check your email and personal page in case you missed the notification from your writer.
- What should I do not like the result?
Every time you think that your paper calls for corrections and revision, you need to contact our support team and describe all factors and things you are not satisfied with. In case we were not able to follow the instruction indicated in the initial order, we will revise and correct all mistakes free. If you provide new instructions that were not indicated in advance as well as any order changes or amendments, you will be additional charged an editing fee. Make sure you have a clear understanding of our Refund Policy before you place the order.